Lesson Archive
Risk Management & Dynamic Awareness
LESSON 3 OF 10 Risk Changes During the Event A hazard can emerge after the written risk assessment was completed. A hazard is something with potential to cause harm; risk is the likelihood and consequence of that harm. Threats may be deliberate. Staff contribute by recognising changing conditions and reporting them early. Event-specific risk+ No… Read More »Risk Management & Dynamic Awareness
View LessonRoles, Responsibilities & Chain of Command
LESSON 2 OF 10 Know Your Role and Escalation Route Good operations depend on people acting within their competence and passing information to the right person. Stewards, SIA security staff, supervisors, control room staff, safety management, medical teams and emergency services have different responsibilities. Do not exceed your training, licence or authority because an incident… Read More »Roles, Responsibilities & Chain of Command
View LessonSafe Capacity & Crowd Numbers
LESSON 2 OF 10 Capacity Is a Safety Control No area can be considered safe if more people are present than it can safely accommodate. Competent venue management calculates safe capacity using entry, holding, exit and emergency exit capacities; the final capacity is governed by the lowest limiting figure. Staff do not calculate this on… Read More »Safe Capacity & Crowd Numbers
View LessonSafe Departure, Transport, Ask for Angela & Ongoing Support
LESSON 7 OF 8 Safe Departure, Transport, Ask for Angela & Ongoing Support The risk may continue after somebody leaves the venue. A person seeking help may need a safe route to friends, transport, police, medical services or another support point. Ask for Angela or other venue schemes can provide a discreet help route, but… Read More »Safe Departure, Transport, Ask for Angela & Ongoing Support
View LessonSafeguarding Foundations & Your Duty
LESSON 1 OF 8 Safeguarding Foundations & Your Duty Safeguarding is part of every public-facing role. Safeguarding means taking reasonable action to protect children and adults who may be at risk of abuse, neglect, exploitation or avoidable harm. Security and event staff are often well placed to notice changes in behaviour, concerning interactions or a… Read More »Safeguarding Foundations & Your Duty
View LessonSafeguarding Scenarios & Final Assessment
LESSON 8 OF 8 Safeguarding Scenarios & Final Assessment Apply the principles to realistic venue situations. This final lesson brings together recognition, immediate safety, disclosures, professional boundaries, reporting and escalation. The correct venue procedure and live safeguarding lead always take priority over generic course examples. Scenario: lost child+ A found child cannot give a clear… Read More »Safeguarding Scenarios & Final Assessment
View LessonSafeguarding, Lost Children & Vulnerable People
LESSON 6 OF 10 Safeguarding Is Everyone’s Responsibility Children, young people and adults at risk may need immediate support. Notice concerns, protect the person from further harm where safe to do so and report through the designated route. Safeguarding concerns can include a lost or separated child, inappropriate adult behaviour, exploitation, harassment, neglect, domestic abuse… Read More »Safeguarding, Lost Children & Vulnerable People
View LessonSafeguarding, Vulnerability & Accessibility
LESSON 7 OF 10 Protect People Who Need Support Vulnerability may be temporary, situational or linked to age, disability, intoxication, exploitation, distress or other circumstances. Take safeguarding concerns seriously. Follow lost-child/found-child arrangements, never make promises of secrecy, and share information only with those who need it for safeguarding or operational reasons. Make reasonable adjustments and… Read More »Safeguarding, Vulnerability & Accessibility
View LessonSafeguarding, Vulnerability & Hate Incidents
LESSON 8 OF 10 Identity Does Not Remove Safeguarding Needs LGBTQIA+ people can experience harassment, isolation, coercion or targeted abuse. Respond to the actual indicators of risk and vulnerability. Young people+ Do not press a young person to disclose their sexual orientation or gender identity to family, friends or other staff. Follow safeguarding procedures and… Read More »Safeguarding, Vulnerability & Hate Incidents
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