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Lesson Archive

VAWG Scenarios & Final Assessment

LESSON 8 OF 8 VAWG Scenarios & Final Assessment Safety, dignity, discretion and evidence. Use realistic scenarios to apply the course. Staff should remember that official safeguarding, medical, police and venue procedures take priority and that this awareness course does not turn staff into investigators or counsellors. Scenario: harassment+ A customer reports repeated touching in… Read More »VAWG Scenarios & Final Assessment

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Weather, Fatigue, Lone Working & Personal Safety

LESSON 6 OF 8 Weather, Fatigue, Lone Working & Personal Safety Your own condition affects operational judgement. Long shifts, heat, cold, rain, isolation and inadequate breaks can reduce concentration and increase error. Staff should use welfare arrangements and report when conditions are becoming unsafe. Heat+ Use hydration, shade, suitable clothing and breaks as arranged. Watch… Read More »Weather, Fatigue, Lone Working & Personal Safety

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Welcome to the Team – Final Declaration

LESSON 8 OF 8 Ready to Represent Controlled Space Your induction is nearly complete. This final lesson brings together the standards you are agreeing to follow. What Controlled Space expects Be professional, prepared, alert and accountable. Follow training, assignment instructions and site procedures. Protect people and information. Report concerns early. Treat everyone with dignity and… Read More »Welcome to the Team – Final Declaration

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Written Reports, Statements & Handover

LESSON 8 OF 9 Record What You Know, Not What You Assume Accurate records protect staff, customers, clients and investigations. Record date/time, location, people involved, your observations, exact words where important, actions taken, use of force if applicable, evidence, witnesses and who was informed. Distinguish what you personally saw from what somebody told you. Knowledge… Read More »Written Reports, Statements & Handover

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