Understanding LGBTQIA+ and SOGIE
In-depth LGBTQIA+ and SOGIE awareness for Controlled Space employees. Learn key terminology, respectful communication, discrimination and harassment awareness, inclusive public-facing security, privacy, safeguarding, conflict management and practical scenarios for events and venues.
What You'll Learn
- 1 Equality, Inclusion & Controlled Space Standards
- 2 Understanding SOGIE & LGBTQIA+
- 3 Names, Pronouns & Respectful Communication
- 4 Discrimination, Harassment & Bullying
- 5 Privacy, Confidentiality & Disclosure
- 6 Public-Facing Security, Searches & Facilities
- 7 Supporting LGBTQIA+ Customers at Events & Venues
- 8 Safeguarding, Vulnerability & Hate Incidents
- 9 Colleagues, Allyship & Challenging Poor Behaviour
- 10 Scenarios, Final Assessment & Commitment