Dynamic Risk Assessment & Escalation
Dynamic Risk Assessment & Escalation
Conflict risk changes minute by minute.
Continuously assess the person, companions, environment, available support and consequences of action. A conversation that was safe thirty seconds ago may become unsafe when more people arrive or a weapon is seen.
Person factors+
Consider aggression, intoxication, apparent distress, injuries, weapons, ability to understand and whether the person is focused on one staff member.
Environment+
Check stairs, roads, crowd density, glass, barriers, confined spaces, children nearby and whether emergency routes are being obstructed.
Numbers and support+
A growing group or reduced staff presence can change the balance of risk. Request help early and avoid becoming isolated.
Decision points+
Continue dialogue, reposition, disengage, contain the area, request supervisor/IRT/police support or use another approved response based on the circumstances and your training.
Dynamic risk assessment is not a form completed once. It is a continuous operational habit.
Knowledge check
A second aggressive person joins an argument and blocks your route away. What should happen?
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