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Crowd Safety, Queues & Movement

LESSON 3 OF 10

Watch the Crowd, Not Just Individuals

Crowd conditions can change quickly. Early reporting gives management time to intervene before pressure becomes dangerous.

Queues+

Watch for excessive build-up, frustration, queue jumping, blocked routes and pressure against barriers or entrances.

Density+

Report increasing compression, restricted movement, people showing distress or crowd movement becoming uncontrolled.

Routes+

Keep gangways, stairs, exits, emergency routes and access for responders clear.

Behaviour+

Changes in mood, chanting, intoxication, confrontation or sudden movement can be early warning signs.

Knowledge check

You notice a queue beginning to block an emergency route. What should you do?

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