Shop – Controlled Space

Highfield Level 3 Certificate in Spectator Safety Supervision

admin — Fri, 27 Feb 2026 15:58:44 +0000

This qualification confirms occupational competence for supervisory roles in spectator safety. It provides learners with the knowledge, skills, and understanding to prepare stewards and venues, manage teams and information in designated areas, develop stakeholder relationships, and monitor customer service. It builds on the Level 2 Certificate for progression into supervisory positions.

Highfield Level 2 Certificate in Spectator Safety

admin — Fri, 27 Feb 2026 13:50:04 +0000

This qualification confirms occupational competence and provides learners with the knowledge, skills and understanding required for spectator safety roles. It covers preparing for events, assisting crowd movement, dealing with incidents and conflicts, and supporting the team and organisation.

Highfield Level 2 Award in Understanding Stewarding at Spectator Events

admin — Fri, 27 Feb 2026 13:40:52 +0000

This qualification prepares learners for employment and supports a role in the workplace within the spectator safety sector. It is designed for volunteers at spectator events and meets the requirements of the 'Green Guide' (Guide to Safety at Sports Grounds). It covers preparation, crowd movement, conflict management, incident response, and team support.

Highfield Level 2 Award for Security Officers in the Private Security Industry (Refresher)

admin — Fri, 27 Feb 2026 13:31:38 +0000

This qualification is designed for learners who currently hold a licence from the Security Industry Authority (SIA) to work as a security officer and need to be brought up to date with the new licence-linked qualification requirements. The objective is to support a role in the workplace.

Highfield Level 2 Award for Security Officers in the Private Security Industry

admin — Fri, 27 Feb 2026 13:24:17 +0000

This qualification is designed for learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a security officer.

Highfield Level 2 Award for Door Supervisors in the Private Security Industry (Refresher) inc EFAW

admin — Fri, 27 Feb 2026 13:06:29 +0000

Highfield Level 2 Award for Door Supervisors in the Private Security Industry (Refresher)

RQF Level 2 Regulated Qualification Qualification Number: 610/4810/0

Course Overview

This qualification is designed for learners who currently hold a licence from the Security Industry Authority (SIA) to work as a door supervisor and need to be brought up-to-date with the new licence-linked qualification requirements. The objective of this qualification is to support a role in the workplace.

Who is this for?

Learners aged 18 and over who currently hold a valid SIA Door Supervisor licence and require requalification training to renew it.

Mandatory for SIA Door Supervisor licence renewal. Meets SIA requirements for requalification training.

Duration

26 hours Total Qualification Time (TQT) with 21 hours Guided Learning (GLH). With self-study, the minimum contact time (MCT) is 11 hours and 15 minutes over 1.5 days.

Skills & Knowledge Covered

The qualification comprises two mandatory units:

1. Principles of Working as a Door Supervisor (Refresher): Updated knowledge on effective search procedures, keeping vulnerable people safe, understanding terror threats and the security operative's role, and safeguarding the public from incidents of spiking. Includes a practical search assessment.
2. Application of Physical Intervention Skills (Refresher): Updated legal, professional, and risk implications of physical intervention. Reinforcement of dynamic risk assessment and practical skills for protection, disengagement, and non-pain compliant holding/escorting techniques. Includes a full practical demonstration assessment and oral Q&A.

Requirements

Age: Minimum 18 years old. Prerequisite: Must hold a current and valid first aid or emergency first aid certificate (e.g., Emergency First Aid at Work) that meets HSE regulations and is valid for at least 12 months from the course start date. Language: Sufficient competence in English/Welsh. Minimum skills equivalent to B2 CEFR, ESOL Level 1, or Functional Skills Level 1.

Assessment Method

The qualification is assessed through a combination of methods for each unit:

Unit 1 (Principles):
- Knowledge: Externally set and marked 35-question MCQ exam (55 minutes). Pass mark 71%.
- Practical: Internally assessed observation of using communication devices and conducting a search (must be video recorded). Pass mark 100%.
Unit 2 (Physical Intervention):
- Knowledge: Externally set and marked 30-question MCQ exam (45 minutes). Pass mark 80%.
- Practical: Internally assessed observation of all physical intervention techniques taught and an oral Q&A on critical knowledge areas (must be video recorded). Pass mark 100% for all components.

Important Note: Learners must pass all assessment components. The practical assessments for both units must be video recorded and retained by the centre.

Pricing

£199

Per person, including Emergency First Aid at Work (EFAW) certification and same-day results processing where possible.

Group discounts available for 5+ participants. Contact us for a tailored quote.

Highfield Level 3 Award in Emergency Paediatric First Aid

admin — Fri, 27 Feb 2026 11:23:09 +0000

Emergency Paediatric First Aid

RQF Level 3 One-Day Regulated Qualification

Course Overview

This regulated qualification provides essential skills to provide emergency first aid to infants and children. Learn to assess emergencies and respond to incidents like choking, bleeding, shock, and unresponsive children.

Who is this for?

Anyone with responsibility for children's safety in professional or voluntary settings.

Meets Early Years Foundation Stage (EYFS) requirements for England.

Duration

7 hours total learning with 6 hours face-to-face training, typically completed in one day.

Skills Covered

Key practical skills include:

Performing CPR and using an AED on child and infant manikins
Assisting a child or infant who is choking
Placing a child or infant in the recovery position
Dealing with external bleeding and wounds
Recognising and treating hypovolaemic shock
Managing minor injuries such as bites, stings, and bruises

Requirements

Age: Minimum 16 years old Language: Recommended Level 1 English Format: Face-to-face only (no online learning)

Assessment Method

The qualification is assessed through two methods:

Ongoing Practical Assessment: Learners are observed and assessed on their first aid skills throughout the course.
Theory Assessment: A 15-question, multiple-choice exam taken under controlled conditions.

Pass Requirements: Learners must pass both components. A score of at least 70% (11 out of 15) is required on the theory paper.

Pricing

£95

Per person (including certification)

Group discounts available for 5+ participants. Contact us for a tailored quote.

Highfield Level 3 Award in First Aid at Work

admin — Fri, 27 Feb 2026 11:05:22 +0000

First Aid at Work

RQF Level 3 Three-Day Regulated Qualification Qualification Number: 610/0753/5

Course Overview

This comprehensive regulated qualification prepares learners to become fully certified workplace first aiders. It meets the Health and Safety Executive (HSE) and HSENI requirements for organisations whose first-aid needs assessment identifies this level of training. The qualification covers emergency first aid plus recognition and management of a wide range of illnesses and injuries, including chest injuries, spinal injuries, anaphylaxis, fractures, burns, poisoning, and major medical emergencies.

Who is this for?

Individuals designated as first aiders in medium to high-risk workplaces. Essential for workplaces where a first-aid needs assessment has identified the requirement for fully qualified first aiders.

Meets HSE & HSENI requirements for workplace first aiders. Required for higher-risk environments.

Duration

22 hours total learning with 18 hours face-to-face training, typically completed in 3 days.

Skills Covered

Key practical skills include:

Unit 1: Emergency First Aid - Roles/responsibilities, incident assessment, adult CPR & AED use, recovery position, choking, bleeding, shock, minor injuries
Unit 2: Illness & Injury Management - Secondary survey, fractures/dislocations/sprains, head & spinal injuries, chest injuries, burns & scalds, eye injuries, poisoning, anaphylaxis & auto-injector use, major illnesses (heart attack, stroke, epilepsy, asthma, diabetic emergencies)
Conducting head-to-toe surveys and gathering casualty history
Application of support and elevated slings
Management of seizures including epilepsy

Requirements

Age: Minimum 16 years old Language: Recommended Level 1 English Format: Face-to-face only

Assessment Method

The qualification is assessed through two methods:

Ongoing Practical Assessment: Learners are observed and assessed on their first aid skills throughout the course.
Theory Assessment: A 30-question, multiple-choice exam taken under controlled conditions.

Pass Requirements: Learners must pass both components. A score of at least 70% (21 out of 30) is required on the theory paper.

Pricing

£225

Per person (including certification)

Group discounts available for 5+ participants. Contact us for a tailored quote.

Highfield Level 2 Award in Front of Stage Pit Barrier Operations

admin — Wed, 25 Feb 2026 11:03:16 +0000

Highfield Level 2 Award in Front of Stage Pit Barrier Operations (RQF)

RQF Level 2 Regulated Qualification Qualification Number: 603/1160/5

Course Overview

This qualification is aimed at learners working in the live events industry positioned at the front of stage pit barrier. It covers understanding the purpose of the barrier, protecting health and safety, understanding colleague roles, and recognising and responding to audience and performer activity.

Who is this for?

Learners aged 18 and over who work or intend to work at front of stage pit barriers in live events such as concerts and festivals.

Essential for stewards and security personnel operating in live event front-of-stage safety roles.

Duration

10 hours Total Qualification Time (TQT) with 8 hours Guided Learning (GLH). Typically delivered over 1 day.

Skills & Knowledge Covered

The qualification comprises one mandatory unit:

Front of Stage Pit Barrier Operations:Purpose and types of barriers, roles and responsibilities, health and safety protection, manual handling techniques, and responding to audience and performer behaviour.

Requirements

Age: Minimum 18 years old. Prerequisite: No formal prerequisites, but experience or interest in live event operations is beneficial. Language: Sufficient English language skills to understand training and complete assessments.

Assessment Method

The qualification is assessed through a portfolio of evidence and practical demonstration:

Knowledge-based tasks (open-response questions).
Practical demonstration of lifting techniques (e.g., three-person lift).
Observation of responses to simulated audience/performer scenarios.

Assessments are internally set and marked. Practical lifting must be demonstrated safely under supervision.

Pricing

£99

Per person, including all training materials and same-day results processing where possible.

Group discounts available for 5+ participants. Contact us for a tailored quote.

Highfield Level 2 Award for Door Supervisors in the Private Security Industry inc EFAW

admin — Wed, 25 Feb 2026 10:58:37 +0000

Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry

RQF Level 2 Regulated Qualification Qualification Number: 601/4963/2

Course Overview

This qualification is designed for those learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a door supervisor and is based on the relevant SIA specification for learning and qualifications. The objective of this qualification is to support a role in the workplace.

Who is this for?

Learners aged 18 and over wishing to apply for an SIA licence to work as a door supervisor.

Meets Security Industry Authority (SIA) requirements for licensing as a Door Supervisor.

Duration

45 hours Total Qualification Time (TQT) with 34 hours Guided Learning (GL). The SIA stipulates a minimum contact time (MCT) of 32.5 hours, which must be delivered over a minimum of 6 days (if no distance learning is used).

Skills & Knowledge Covered

The qualification covers four mandatory units:

1. Working within the Private Security Industry: Legislation, health & safety, fire procedures, emergency procedures, communication, and the role of the SIA.
2. Working as a Door Supervisor: Role and law specific to door supervision, searching, powers of arrest, drug misuse, incident recording, licensing law, emergency procedures, protecting vulnerable people, and queue management.
3. Conflict Management: Principles of conflict management, risk assessment, communication to de-escalate situations, and problem-solving strategies.
4. Physical Intervention Skills: Legal and professional implications of physical intervention, dynamic risk assessment, and practical skills for protection, disengagement, and non-pain related holding/escorting techniques.

Requirements

Age: Minimum 18 years old Language: Sufficient competence in English/Welsh. As a guide, minimum skills equivalent to Level 1 English, ESOL, or B1 on the Home Office list. Format: Primarily face-to-face. Some units allow for a portion of distance learning (max 12.5 hours total) if approved and supported.

Assessment Method

The qualification is assessed through two methods:

Multiple-Choice Examinations: For Units 1, 2, and 3. Pass mark is 70%.
Practical Demonstration & Scenario Assessment: For Unit 4 (Physical Intervention Skills). Pass mark is 100%.

Pricing

£295

Per person (including EFAW, same day results)

Group discounts available for 5+ participants. Contact us for a tailored quote.

Ofqual regulated

Shop – Controlled Space

Highfield Level 3 Certificate in Spectator Safety Supervision

Highfield Level 2 Certificate in Spectator Safety

Highfield Level 2 Award in Understanding Stewarding at Spectator Events

Highfield Level 2 Award for Security Officers in the Private Security Industry (Refresher)

Highfield Level 2 Award for Security Officers in the Private Security Industry

Highfield Level 2 Award for Door Supervisors in the Private Security Industry (Refresher) inc EFAW

Highfield Level 2 Award for Door Supervisors in the Private Security Industry (Refresher)

Highfield Level 3 Award in Emergency Paediatric First Aid

Emergency Paediatric First Aid

Who is this for?

Skills Covered

Requirements

Assessment Method

Highfield Level 3 Award in First Aid at Work

First Aid at Work

Course Overview

Who is this for?

Skills Covered

Requirements

Assessment Method

Highfield Level 2 Award in Front of Stage Pit Barrier Operations

Highfield Level 2 Award in Front of Stage Pit Barrier Operations (RQF)

Course Overview

Who is this for?

Skills & Knowledge Covered

Assessment Method

Pricing

Highfield Level 2 Award for Door Supervisors in the Private Security Industry inc EFAW ﻿

Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry

Course Overview

Who is this for?

Skills & Knowledge Covered

Requirements

Assessment Method

Pricing

Highfield Level 2 Award for Door Supervisors in the Private Security Industry inc EFAW