Crowd Management – Controlled Space

Highfield Level 3 Certificate in Spectator Safety Supervision

admin — Fri, 27 Feb 2026 15:58:44 +0000

This qualification confirms occupational competence for supervisory roles in spectator safety. It provides learners with the knowledge, skills, and understanding to prepare stewards and venues, manage teams and information in designated areas, develop stakeholder relationships, and monitor customer service. It builds on the Level 2 Certificate for progression into supervisory positions.

Highfield Level 2 Certificate in Spectator Safety

admin — Fri, 27 Feb 2026 13:50:04 +0000

This qualification confirms occupational competence and provides learners with the knowledge, skills and understanding required for spectator safety roles. It covers preparing for events, assisting crowd movement, dealing with incidents and conflicts, and supporting the team and organisation.

Highfield Level 2 Award in Understanding Stewarding at Spectator Events

admin — Fri, 27 Feb 2026 13:40:52 +0000

This qualification prepares learners for employment and supports a role in the workplace within the spectator safety sector. It is designed for volunteers at spectator events and meets the requirements of the 'Green Guide' (Guide to Safety at Sports Grounds). It covers preparation, crowd movement, conflict management, incident response, and team support.

Highfield Level 2 Award in Front of Stage Pit Barrier Operations

admin — Wed, 25 Feb 2026 11:03:16 +0000

Highfield Level 2 Award in Front of Stage Pit Barrier Operations (RQF)

RQF Level 2

Regulated Qualification

Qualification Number: 603/1160/5

Course Overview

This qualification is aimed at learners working in the live events industry positioned at the front of stage pit barrier. It covers understanding the purpose of the barrier, protecting health and safety, understanding colleague roles, and recognising and responding to audience and performer activity.

Who is this for?

Learners aged 18 and over who work or intend to work at front of stage pit barriers in live events such as concerts and festivals.

Essential for stewards and security personnel operating in live event front-of-stage safety roles.

Duration

10 hours Total Qualification Time (TQT) with 8 hours Guided Learning (GLH). Typically delivered over 1 day.

Skills & Knowledge Covered

The qualification comprises one mandatory unit:

Front of Stage Pit Barrier Operations:Purpose and types of barriers, roles and responsibilities, health and safety protection, manual handling techniques, and responding to audience and performer behaviour.

Requirements

Age: Minimum 18 years old.

Prerequisite: No formal prerequisites, but experience or interest in live event operations is beneficial.

Language: Sufficient English language skills to understand training and complete assessments.

Assessment Method

The qualification is assessed through a portfolio of evidence and practical demonstration:

Knowledge-based tasks (open-response questions).
Practical demonstration of lifting techniques (e.g., three-person lift).
Observation of responses to simulated audience/performer scenarios.

Assessments are internally set and marked. Practical lifting must be demonstrated safely under supervision.

Pricing

£99

Per person, including all training materials and same-day results processing where possible.

Group discounts available for 5+ participants. Contact us for a tailored quote.